We at Greynium Information Technologies Pvt. Ltd (“We/Our/Us”) are committed to protect Our customers/users’ (“User/You/Your”) Personal Information (as described later) and shall strive to maintain Your privacy.

This Policy describes the treatment of Your Personal Information for facilitating Our various services (“Services”) provided on Our website www.eternaltribute.com (referred as “Platform” or “Website”).

By accessing or using Our Platform, You acknowledge that You have read, understood, and agree to the collection, usage, process storage and disclosure of Your Personal Information as mentioned in this Policy.

1. WHAT PERSONAL INFORMATION DO WE COLLECT

We collect following Personal Information to provide our Services, and enhance Your experience, promote products, services and offers that we deem relevant to your interests and/or beneficial to You (“Purpose”);

• Personal Information: Name, email, phone number, address, age, gender, and payment details necessary for transactions.

• Identification Data: Government IDs (e.g., Aadhaar, PAN) for identity verification and security purposes.

• Technical & Usage Data: Device information, IP address, browsing history, search activity, and location, used to improve user experience as and when needed,

• Authentication Data: Username, password, OTP, and CAPTCHA to verify identity and maintain security

• Financial Information: Bank details like account number, IFSC, and credit card details, required to process payments securely.

• User Content: Posts, comments, and media shared on the platform, used to provide functionality, promote services, and ensure safety.

• Additional Data: Location information (collected with consent) for location-based services, as well as permissions for specific features such as camera or contacts, primarily for verification and security purposes.
  

2. HOW WE COLLECT YOUR PERSONAL INFORMATION

For the abovementioned Purpose We may collect Your Personal Information through following means:

• Information You Provide Directly or Voluntarily: We collect Personal Information when You register for Services, make transactions for availing those Services, complete surveys or opt to receive communications from Us, including promotional offers. Additionally, We may gather Personal Information from any correspondence, feedback, or communication that You send Us, which may include Your Personal Information. In case You choose to not share certain information, We may be unable to provide You with all the Services that You may require.

• Information We Collect Automatically: We collect information about Your interactions with Our Platform and the devices You use to access it through the use cookies, pixels and other similar technologies. This includes information such as Your IP address, operating system, browser details, device information, language settings and other related information. We use this information to improve our Services including content, navigation, performance of Our Platform, enhance security, and optimize the User experience.

• Information We Get from Other Sources: Sometimes, We collect information about You from third-party sources, including but not limited to social media platforms, marketing & advertising vendors, analytics providers which We process in accordance with this Policy.

3. SHARING OF YOUR PERSONAL INFORMATION

By providing Your explicit consent and agreeing to this Policy, You allow Us to use and share Your Personal Information for the purposes outlined herein. In all instances, We are committed to ensuring the confidentiality and security of Your Personal Information.

• Internal Use: We may share information with affiliated companies, service providers, vendors or third-party apps integrated with our Platform for operational purposes and to maintain security.

• Legal Compliance: We may share information with government authorities, courts, law enforcement agencies, or other public authorities as required by law or legal directions to meet Our legal obligations.

• Third-Party Sharing: We may share Your Personal Information with third parties for purposes including, but not limited to, conducting surveys, offering products, services, or promotional offers, and facilitating any operational, strategic, or business activities. This includes sharing information with any partners, service providers, or entities engaged in connection with the Services offered on or through the Platform. Further, in the event of corporate restructuring, merger, acquisition, or strategic alliances, Your Personal Information may be shared with such third parties as necessary to facilitate the same.

4. RIGHT TO ACCESS, UPDATE, AND DELETE PERSONAL INFORMATION

If You wish to access, update, correct, or erase Your Personal Information or withdraw Your consent for its processing, You can send an email to our Grievance Officer at below mentioned email address specifying Your request. While We strive to fulfil all Personal Information modification requests, please note that We may retain or archive Your Personal Information for requirements under applicable laws.

5. AGE RESTRICTION

Our Platform does not offer products or Services for use by minors. If You are under 18, kindly do not attempt to register on our Platform for Services. We do not knowingly collect data from minors. We reserve the right to suspend or cancel accounts at our discretion.

6. LINKAGE OF YOUR SOCIAL MEDIA ACCOUNTS

You may link your Facebook, Instagram, WhatsApp, and YouTube accounts to our Platform. This allows other users to find You more easily on other platforms via our Platform and redirect them to Your social media account(s). In such cases, we collect and retain only the limited information permitted by such other platforms.

7. USE OF COOKIES

We use cookies and web beacons to deliver our Services and enhance user experience through personalization. These may include session and persistent cookies to identify unique users and tailor content accordingly. Users may choose to disable cookies through their browser settings if they prefer not to receive them.

8. LIMITATION OF LIABILITY

The Platform and its services are provided “as is.” To the extent permitted by law, Greynium shall not be liable for indirect, incidental, or consequential damages, including data loss, service interruption, or profit loss.

9. INDEMNIFICATION

You agree to indemnify and hold harmless Greynium and its officers, employees, and partners from any claims arising out of your use of the Platform or breach of these Terms.

10. GRIEVANCE REDRESSAL

If You have any concerns or complaints regarding Your Personal Information being processed, You can contact Us at –

Grievance Officer Name: Doddamadaiah.C

Email ID: [email protected].

Contact No: (+91)) 7022735999

Address: 4th Floor, No. 2, 1st Main, Jakkasandra, 1st Block, Koramangala, Bengaluru – 560034, Karnataka, India

11. CHANGES TO THIS POLICY

We reserve the right to update or modify this Policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting.

12. GOVERNING LAW AND DISPUTE RESOLUTION

This Policy shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.